Reviews

Kaiser Siding and Roofing Reviews and Ratings

Check out reviews and comments from our past customers.

by John Barnhardt

Scott Kaiser was good to communicate with and he was quick to respond to any kind of problems that we had. I felt he was very honest and forthright working with us.

Concord, NC
Concord, NC 28025
by Matt (Michael) Brand
Sherrills Ford, NC
by Raymond

I was most satisfied with their timeliness, communication and professionalism.

Cornelius, NC 28031
by Don Petry
I wanted to thank everyone, at Erie, for the excellent service provided on this claim. Robert responded to our claim quickly, professionally, and friendly. There was nothing bad about the experience with Erie. I will let you know that Kaiser Siding and Roofing did our work and I have nothing negative to say about them. They assisted us with the process and delivered a quality product and met all the commitments they made to us, as well as the weather would permit them to. There were a number of us that used Kaiser, in our neighborhood, and I have not heard of one complaint. I just wanted you to be aware that I would highly recommend Scott Kaiser's company for their professionalism, quality product, and on time commitments.
Harrisburg, NC
by Mike And Dorothy Smyth

Absolutely a seamless process from start to finish. They were trustworthy, fair, professional, always on top of things. The price was fair, they stayed with the appraiser, they stopped by daily to check on work. We recommend them to EVERYONE.

 

Harrisburg, NC
by Mike & Dorothy Smyth

Absolutely a seamless process from start to finish. They were trustworthy, fair, professional, always on top of things. The price was fair, they stayed with the appraiser, they stopped by daily to check on work. We recommend them to EVERYONE.

Harrisburg, NC
by Keith Childress

Great people to do business with!

Harrisburg, NC
by Bill And Mary Sparger

Scott Kaiser was excellent to work with. He was very professional and has great communication skills. He addressed any questions or issues we had and did so promptly. He was very thorough in explaining the process and kept us informed regularly on the status.

Harrisburg, NC
by Dale "Clyde" & Joan McClelland

I am most satisfied with the communication, it was very easy. Scott was very very good, I would like to recognize him.

Harrisburg, NC

Neighbors were very happy with the workmanship and that everything was done quickly and neatly. It was a pleasure dealing with Scott.

Harrisburg, NC 28075

We had used Kaiser before when trying to have our roof replaced and were very impressed with how Scott fought for our interests with the insurance company. Our neighbors also used Kaiser and when we experienced new issues recently, my husband and I decided to give Scott another call. Once again Kaiser and their team came through in a big way. We have a beautiful new roof now. We even decided to change the roof over the sunroom to match the new roof ( even though insurance didn't cover that part ) because of Scott's suggestion. We are so glad we did too. For once we picked a company who really looks out for their customers!

Charlotte, NC 28226

Here is a copy of what I submitted to the BBB: Scott Kaiser and his NC team were outstanding throughout my roof replacement project: 1. Communications: From quote to complete, Scott kept me well-informed on the process in terms of scheduling & options/recommendations as well as Kaiser's work on my behalf with my insurance claim/adjustments. 2. Expectations: There are a lot of moving-parts in a roof-replacement project. Scott and his team set appropriate/realistic expectations around the quality of their work and the product they were installing as well as identifying in advance potential risks around the insurance claim process, solar attic-fan and addl flashing install, and Sat Dish removal and re-install. 3. Service: Again, this is an area where Scott and his NC team shined. Even more compelling to me is the fact that their responsiveness continued AFTER they had been paid for the work. A heavy rain shortly after the install identified some leaks where the satellite dish and flashing were sealed/re-installed. Again, this wasn't a surprise because he had the expertise and foresight to identify those risks up-front. He took time away from his new-born to return with his team within an hour to address/correct the issues. Kaiser's prompt handling of those issues mitigated the threat of additional ones. My single criticism is that my garden took quite a beating when the install crew was removing the old roof and tossing the materials down. However, I know the cost of the roofing and material upgrades Scott worked into the project as a value-add, well-exceeded the cost to replace a few damaged bushes, tomato plants, and herbs. My sense is the lion-share of the comments made about businesses listed on the BBB are negative in nature. I want to make sure people know there are companies out there conducting business the right way. Kaiser Siding and Roofing in Charlotte, NC is one of those businesses.

Charlotte, NC 28273
by Robert

Rated: 5 STARS

Great, professional and friendly!

The communication was good.

The main contact that I had, Scott Kaiser, was great to work with.

Charlotte, NC 28277
Charlotte, NC 28227

Fast and did a great job.

Charlotte, NC 28216
by Hadi Atri
Charlotte, NC
Charlotte , NC 28211
Charlotte, NC 28226

Angie's List ratings

Charlotte, NC 28273
Kaiser Siding and Roofing Average: 4.9 out of 5
Total Reviews: 27

our service area

We serve the following areas

Our Locations:

Kaiser Siding and Roofing
4100 Carmel Rd.
Suite B-195
Charlotte, NC 28226-615
1-704-323-7755
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